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What Is Causes Of The Roku Error Code 009 | +1-888-270-6412

Solution to fix Roku error code 009

By Parker millerPublished 4 years ago 3 min read

The Roku error code 009 is displayed when you are using the Roku to stream content that is caused due to an issue with the internet or sometimes can be faced when you are facing disconnection or any authentication issues.

There are many reasons why you have to face this issue. Let us understand why:

Causes of the Roku Error Code 009:

Bad internet connection:

In order to use Roku, you need to have a fast internet connection. This will help you in streaming the content. The connection will disconnect when the internet connection is slower in making eh connection with the database.

DNS Cache Issue:

When the internet connection is disturbed while establishing the connection on the router. It can happen due to the wrong DNS configuration which is cached by the router. Thus, the DNS is restricted from being able to connect.

Device configuration:

Well, in most cases, the device is going to face an internal issue that will prevent it from connecting to the server. The system software is going to cause internal issues. Thus, this leads to the system not working or it’s corrupted.

Loose cables:

It is also possible that there are certain cables that are involved in connecting the devices that might not be connected due to losing cables. Thus one must take it to absolute certainty that the loose cables are not the sole reason that is causing this issue.

Troubleshooting steps Roku Error Code 009:

Power cycle the device:

  • In most cases, the error is caused due to conflict within the launch settings. This might be caused due to its corrupted nature. In order to power cycle the device, you need to follow some steps:
  • Unplug the power cord from the wall socket for all the devices that are involved in the process.
  • Then press and hold the power button for devices for at least 15 seconds.
  • Well, plug the power and the cord back in and then press the power button in order to turn them on.
  • Then wait for the devices to turn on and then check to see if the issue is still there.
  • Reset the network settings:

    Well, it is possible that the Roku network settings might have gone corrupt or there might be a certain function in the device that is limited. Therefore in this step, we will help you know how to reset the network configurations.

  • The first thing that you need to do is to open the Roku and then Login to your account.
  • Then go to the settings and then click on the System option.
  • Then, on the next screen, select the option of system restart and then click on the option of network connection reset option.
  • Then you need to wait for the device to reset and then you will see that it is automatically going to restart.
  • When you see that the device is switched on, then click on the Settings option and then select the network.
  • After that click on the Wi-Fi option and then select the option of setting up a new Wi-Fi connection.
  • Select the Wi-Fi you want to connect with and then choose the I am home option.
  • Then select the automatic in all the further options and then enter the password.
  • Once the reset is complete, then check to see if the issue still persists or not.
  • Reset the software:

    It is also a possibility that the software might not have been working due to being corrupted. This is why you might have been seeing this error. Thus in these steps, we will help you learn how to reset the software to factory defaults.

  • The first thing that you need to do is to open the Roku and then log into your account.
  • Then go to the settings and then click on the Settings option.
  • On the next screen, select the system restart and then click on the factory reset option.
  • Wait for the device in order to get restarted and then check if the issue is still there or not.
  • It is also that you checkout the other guides if you are still seeing the solution if the error persists. If even after trying all the guides, you are not able to resolve it, then get in touch with our experts.

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    About the Creator

    Parker miller

    Smart Tv Activation Company provides online help service for your Roku Device Errors and Activation with our technical experts.

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