Users complain that the new DJI Mavic 3 looks like a "semi-finished product": it only supports full manual mode, and industry insiders call it a "big toy"

Half a month has passed since the launch of Royal Mavic 3, the latest consumer product in Dajiang, and the inventory of the major offline stores is basically out of stock.

In contrast to the inventory situation, social platforms and forums are full of criticism of Mavic 3.

The problems of dazzling light, ghosts and color deviation emerge one after another.

To say the least, dazzling is a very common physical phenomenon.

But what is most unacceptable to consumers is that after the launch of Royal Mavic 3, many software functions have not yet been unlocked.

Users of a major Mavic 3 once said that the functional problems of the software caused him a lot of trouble, and the product was sold before it was perfect, like a "semi-finished product".

Relevant consumer feedback.

On the day of Singles Day, the sales of the standard version of Royal Mavic 3 in JD.com 's official flagship store of DJI DJI did not seem to be ideal.

"No consumer will accept a consumer product with professional pricing," the consumer said. "

Screenshot from JD.com DJI DJI official flagship store time: Singles Day in the morning.

For related events, the China Science and Technology News Network contacted the Daijiang side.

DJI said: "at present, there are indeed software features that have not yet been launched."

The main reason is that the intelligent flight function has not been unlocked.

At present, only full manual operation is supported. "

According to the China Science and Technology News website consulting the Royal Mavic 3 user manual, the intelligent flight function includes master lens module, focus following module (including focus 2.0 and other three functions), time delay photography module (including free delay and other four functions), a total of eight intelligent flight functions.

List of related features from: Royal Mavic 3 user manual.

In addition, a person related to Dajiang told China Science and Technology News: "in addition to the eight functions of smart flight, panoramic photography, one-click short film, mobile phone fast transmission and mixed picture transmission functions are temporarily unavailable."

Mixed picture transfer is one of the functions that many consumers look forward to most.

According to DJI, the hybrid graphics transmission function (DJI Cellular graphic transmission module) is based on DJI O3 + graphics transmission technology, which supports access to 4G network, thus achieving a stable picture transmission effect.

China Science and Technology News asked DJI customer service about the relevant functions, and the customer service replied: "Sorry, the DJI Cellular picture transmission module is not yet available, please follow the official DJI Mall."

According to the small print at the bottom of the purchase page of Mavic 3, the official website of Xinjiang, this function will be implemented through firmware upgrade in January 2022. Please pay attention to the official update information.

Here DJI is only marked on the "Master Lens" function and the "Intelligent follow" function.

Screenshot from: DJI official website.

On the question of what specific features will be launched in the January update, and whether the firmware development has been completed and the patch package has been obtained, DJI said: "if the relevant information has not been found, the firmware will be updated as soon as possible."

The China Science and Technology News website found that a number of Royal Mavic 3 users have discussed the warranty period and the length of DJI Care free-to-heart service on Weibo, forums, QQ groups and other platforms.

DJI Care random exchange is the value-added service of DJI products.

According to DJI's official website, the service can provide buyers with two low-price replacement opportunities within a year, as well as benefits such as rapid replacement, original factory maintenance, discounted repair and safety incentives.

The service is divided into one-year version and two-year version. For Royal Mavic 3, the effective time of the agreement is calculated according to the binding time of the service card, up to 72 hours after purchase.

DJI Care service effective time source: DJI official website.

The China Science and Technology News Network contacted one of the consumers.

The consumer told China Science and Technology News: "there are five people in our team who share this machine, and it is inevitable that the plane will be blown up."

So this value-added service is very important to us.

However, at present, many functions have not been developed and are not perfect.

Then the various services during this period will be 'shrunk' a lot. "

DJI posted a tweet on its official Wechat account on Nov. 15, saying that "to thank users for their newcomers, we have prepared a double warm-heart service."

For users who have purchased the warranty service of Royal Mavic 3 and the DJI Care Free Exchange Service, the calculation will begin on February 8, 2022, that is, the official warranty service will be extended to February 8, 2023, the DJI Care Warranty Service (one-year version) will be extended to February 8, 2023, and the purchase of two-year service will be extended to February 8, 2024.

During this period, users of Royal Mavic 3 enjoy warranty and value-added services.

It is worth mentioning that the service is only for users who purchased the product before December 31, 2021.

However, in January, DJI will carry out firmware updates.

A DJI insider commented on DJI Mavic 3 to China Science and Technology News, saying: "it's so embarrassing. It's a big toy to buy now."