The Background Check Companies for MSPs in 2025: Leading Screening Solutions for High-Volume Hiring

Managed service providers (MSPs) operate in a fast-paced environment where clients expect quick placements, consistent quality, and strict compliance. To meet those demands, MSPs rely on background screening partners that offer accuracy, speed, and infrastructure capable of supporting diverse industries and fluctuating onboarding cycles.

This 2025 review examines the best background check companies for MSPs, outlining what makes each provider stand out—from service models and technology to scalability and risk mitigation. Whether you're looking for high-volume processing, international coverage, or workflows tailored to specialized industries, these companies represent strong options on the market.

1. ScoutLogic

Best For: MSPs seeking dependable communication, high-volume accuracy, and staffing-focused processes.

ScoutLogic stands out with a service model specifically designed for the demands of MSPs and staffing organizations. Rather than relying solely on automated workflows, ScoutLogic assigns dedicated research specialists who personally manage each background check from initiation to completion. This consistent oversight helps reduce errors, maintain compliance, and avoid slowdowns during peak hiring periods.

Features:

• Dedicated support specialists handling full file management
• Comprehensive criminal, education, and employment verification options
• Compliance-focused workflows aligned with MSP and staffing requirements
• Easily scalable for rapid or high-volume hiring cycles
• Integrations with major ATS and HR platforms

Pros:

• Exceptional support and clear communication
• Strong accuracy and dependable turnaround times
• Flexible for multi-client or multi-location MSP programs
• Designed to minimize compliance risks

Cons:

• Limited global reach
• Service-intensive model may exceed the needs of very small MSPs

2. GoodHire

Best For: MSPs supporting small or mid-sized businesses needing straightforward workflows.

GoodHire is known for its intuitive platform and clear reporting structure. MSPs working with smaller clients appreciate how quickly teams can navigate the interface, submit orders, and track results. Its emphasis on user-friendly communication and transparent processes helps simplify screening for organizations without complex onboarding structures.

Features:

• Simple criminal and verification screening bundles
• Clear adjudication tools for non-complex hiring
• Candidate-friendly communication and dispute workflows
• Dashboard designed for easy adoption

Pros:

• Extremely easy to use
• Straightforward reporting and pricing
• Ideal for SMB-focused MSP workflows

Cons:

• Limited customization for large-scale or intricate programs
• Less suited for heavily regulated industries

3. Cisive

Best For: MSPs servicing industries with elevated compliance demands, including finance and transportation.

Cisive is known for high-accuracy verification processes and deep regulatory expertise. MSPs representing clients with strict audit or compliance requirements often rely on Cisive’s rigorous screening capabilities. Its in-house research teams and detailed documentation make it particularly suitable for regulated sectors that demand precision.

Features:

• Industry-focused screening solutions
• In-house verification specialists
• Workflows aligned to regulatory requirements
• Highly customizable screening packages

Pros:

• Strong compliance infrastructure
• Highly accurate verification processes
• Tailored to high-risk or regulated sectors

Cons:

• May be more intensive than typical MSP programs require
• Turnaround times can be slower than automation-first providers

4. Sterling

Best For: MSPs requiring rapid processing and innovative identity verification tools.

Sterling offers a technology-forward approach with automated identity capture and strong turnaround performance. MSPs managing high-volume or last-minute placements benefit from Sterling’s speed and its ability to handle large screening pipelines efficiently.

Features:

• Automated ID verification
• Criminal, employment, and healthcare screening packages
• Options for continuous monitoring
• Global screening coverage

Pros:

Fast processing supported by automation

Strong identity and monitoring tools

Reliable international footprint

Cons:

• Higher pricing for advanced features
• Some tools require technical setup or buy-in across the workflow

5. HireRight

Best For: MSPs needing global reach and a broad suite of integrations.

HireRight is a well-established name known for its international screening capabilities and extensive integration marketplace. MSPs that work with global clients or enterprise-level organizations find its breadth of functionality particularly valuable.

Features:

• International criminal and identity screening
• Extensive ATS and API integrations
• Compliance dashboards for global hiring
• Adjudication tools for standardized decision-making

Pros:

• Global scale and strong infrastructure
• Robust automation and analytical tools
• Widely recognized across enterprise hiring

Cons:

• Support responsiveness varies by service tier
• Broad platform may feel complex for smaller MSPs
• Choosing the Right Background Check Company for MSPs

The right background screening provider can transform an MSP’s hiring performance, improving turnaround times, reducing compliance risk, and ensuring clients receive vetted candidates quickly and consistently.

Scalability is essential. MSPs often face unpredictable hiring surges, and some providers excel by adapting to shifting volumes without compromising quality.

Compliance expertise is equally important. From federal laws to industry-specific regulations, MSPs need partners capable of navigating complex rules, producing accurate reports, and minimizing legal exposure.

Communication and transparency remain critical. Dedicated support models help MSPs keep multiple client programs moving smoothly, especially during peak demand.

Finally, technology and integrations streamline operations and reduce administrative burden. Whether through automation, ATS connections, or smart candidate workflows, strong systems allow MSPs to focus less on process management and more on client service.

Frequently Asked Questions

How Do MSPs Choose the Most Reliable Background Check Provider?

MSPs typically evaluate screening partners based on turnaround time, accuracy, compliance expertise, and communication quality. Providers offering dedicated support teams, consistent results, and scalable workflows are often the most valuable, especially for MSPs managing multiple clients or variable hiring volumes throughout the year.

What Screening Services Do MSPs Use Most Often?

Most MSPs rely heavily on criminal history checks, employment and education verifications, identity verification, and specialized screenings for regulated industries. Many programs also include drug testing or ongoing monitoring. The specific mix depends on client requirements and industry standards.

Which Background Checks Are Considered the Most Complex?

Highly regulated industries—such as finance, healthcare, transportation, and government contracting—require the most difficult checks. These screenings often involve fingerprint-based searches, federal databases, in-depth verification steps, and strict documentation standards, making them more demanding than standard pre-employment checks.

Trusted Background Check Providers for MSPs

Reliable screening partners help MSPs deliver speed, accuracy, and compliance across every client program. These providers combine strong technology with service-driven workflows to support efficient, high-volume hiring.