How to Fix HP Printer Paper Jam Error But No Paper Jam?

Causes of the HP printer 1-888-588-8639 paper jam error

Before exploring the solutions, let's take a look at the causes of the HP paper jam error. This error can be due to the following reasons:

1. Paper Tray Overload - Your HP printer's paper tray comes with a certain capacity limit for loading sheets. Overfilling this tray will only cause problems like HP printer paper jam.

2. Not Loading Paper Correctly - The second most common cause of this error is the incorrect position of the recording paper in the paper tray. When you position it incorrectly, it can get stuck in your HP printer.

3. Wrong Paper Usage - Users have been found to use lower quality or wrong size print paper. We will advise you to consult your HP printer manual to understand the correct type and size of recording paper to avoid such paper jam errors.

4. Dust particles on the HP printer: If you do not clean your device, the HP printer may indicate a paper jam error, but not a paper jam. Therefore, even when there is no jammed paper, the dust will interrupt the operation of the printer and display the paper jam error. So the more you take care of your HP printer, the less likely the HP printer paper jam will be.

How to fix the paper jam 1-888-588-8639 error on the HP printer?

In this guide, we tell you 8 awesome solutions to fix HP printer paper jam with great ease. Our solutions have not only been tried and tested, they are also known for their effectiveness. In addition to these 8 solutions, we will also share device specific solutions for HP printer paper jam with you.

Solution 1: Check for jammed paper in the front cover

Check for jammed paper in the front cover: paper jam in hp printer

The easiest and fastest HP paper jam solution is to check the front cover of the device. If you find a piece of paper jammed, be careful when removing it.

Solution 2: Check for jammed paper in the input tray

The first solution for HP printer paper jams is to check the input tray. Learn how to check the input tray and remove paper from this area in 8 steps.

• Plug in the printer and press the "Power" button.
• While the printer is on, unplug the power cord from the back of the printer.
• Find your inbox.
• Gently pull the paper out of the input tray.
• pull paper - hp printer paper jam hp printer paper jam error but no paper jam
• Look inside the input tray and remove pieces of paper or other objects that may have fallen into the tray.
• Return the printer to its normal position.
• Reconnect the power cord and turn on the printer.
• Now use your HP printer as usual.

Solution three: Check for jammed paper in the output tray

• In this solution, we will tell you how to clear a paper jam from the HP printer by accessing the output tray. This fix can be executed in just 4 easy steps.
• Turn off the printer and unplug the power cord.
• Find the output tray.
• paper jam in the output bin: how to clear a paper jam on the hp printer
• Gently pull the jammed paper, if any, from the output tray to remove it.
• Now try printing. Your device will work without problems.

Solution four: Clean the paper feed rollers

Clean the paper feed rollers - how to clear a paper jam on the hp printer

As you may know, the paper feed rollers are a common place for paper to jam. Here's how to clear a paper jam on an HP printer by cleaning these rollers in 5 quick steps.

• Turn off the printer and unplug the power cord.
• Lift the input tray and open it.
• Find the gray paper pick-up rollers and wipe them thoroughly with a damp cloth to remove any accumulated dust or dirt.
• Dry the rollers completely before replacing them.
• Reconnect the power cord and turn on the printer.

Solution 5: Clean the printer rollers

Cleaning the printer rollers can also help you clear the HP paper jam error. Here's a 6-step procedure to clean them the right way.

• Remove all the papers from the input tray.
• Press the "down arrow" to select "Settings" and press "OK".
• Press the "down arrow" to select "Tools" and press "OK."
• Now select "Clean Paper Feed" and press "OK".
• Wait until the printer completely stops the cleaning process before continuing.
• Now try printing.

Solution 6: restart the HP printer

Interestingly, sometimes users report the HP printer paper jam error problem, but there is no real paper jam. Resetting the device will be a good idea to eliminate this error. Learn how to reset your HP printer to correct this error.

• Turn on the HP printer.
• Now, unplug the power cord from the printer.
• Unplug the power cord from the electrical outlet.
• Plug out: how to clear a paper jam on an hp printer
• Wait 60 seconds.
• Now, plug the power cord back into the outlet.
• Reconnect the power cord to the back of the printer.
• Turn on your printer and check if the problem has been resolved.

Solution 7: Check the entire printer for jammed paper

Here we have a detailed solution for you to check the entire device for a paper jam. Follow all the steps provided below to resolve the HP paper jam error.

• Touch the "Resume" button on your HP printer. If you can still see the paper jam from the HP printer, continue to the next step.
• Touch the "Resume" button on your HP printer - how to clear a paper jam from your hp printer
• Open the rear access door of your HP printer.
• Look inside the device for jammed paper.
• Check the rollers inside and remove any jammed paper, if any.
• Now, put the rear access door back in place and then press the "Resume" button if you did not find any jammed paper inside.
• Next, lift the front cover of your HP printer.
• Look for paper jams and remove them carefully.
• Make sure the carriage works properly.
• To do this, unplug the power cord. Check that the carriage moves freely from side to side.
• Rotate the rollers upwards three times with your fingers.
• If the rollers and carriage appear to be jammed while moving them, check to see if the paper is jammed in these parts.
• Lower the front cover of your HP printer.
• Fill the paper tray with recording paper.
• Then press and hold the "Resume" button.
• Release the "Resume" button when you see a test page print.

Solution eight: Clear the paper jam from the back of the printer

The HP paper jam may not necessarily be in the output bin or the input bin. Your HP printer saying that the paper jam can be fixed by accessing the back of the device as well. See here how to clear the paper jam from your HP printer through the rear access panel.

• Look for an "Access" tab or knob on the back of your HP printer. It can also be on the panel.
• Find and pull out the jammed paper after removing the panel.
• Make sure there are no pieces of paper.
• Now, place the panel in its original position.
• You will then find the "Release" buttons at the end of the module. Press them to remove the panel.
• Look for jammed paper and remove it.
• Then return the module to its original position.
• Now, press the button located on the top of the module.
• Then open the module door.
• Remove the panel and any jammed paper, if any.
• Close the module door.
• Models compatible with solutions
• The solutions mentioned in this blog can also be used to correct paper jam errors on the following HP OfficeJet series models.