How To configured BBPOS WisePOS E smart card readers in Server-driver at stripe dashboard to accept payment from cards

The simplest way to register your reader is to add it to the Dashboard.

1. If you’ve already created a Location, click on it. Otherwise, create one by clicking + New.

2. Under the Readers section, click + New.

3. Go to the BBPOS WisePOS E settings and then tap Generate pairing code.

4. Enter the code when prompted.

After you register your reader, it’s ready to use with the server-driven integration. We recommend storing the reader ID (tmr_xxx) within your application so you know which reader to send transactions to from your point of sale. You can retrieve reader IDs using the list readers endpoint.

Bearer Problem: In my case when start the card readers machine they stuck on the stripe screenshot because BBPOS WisePOS E smart card readers are not connected to the stripe dashboard so follow these steps at the top of this article :

Solutions :

Terminal reader reconnect :

The first step is to unplug the Terminal reader for 10 seconds and reconnect

To check its connectivity to Stripe :

Go to settings, then select Diagnostics. This displays a list of troubleshooting tests to check Stripe connectivity and ensure it connectivity test “Passed.” or '' fails''

Go to the BBPOS WisePOS E settings and then tap Generate pairing code :

Access settings :

To open the settings menu, swipe right from the left edge of the smart card reader screen to display the settings button. Click on the Settings button and enter the admin PIN 07139. From here you can update generate a pairing code for device registration.

Under the Readers section, click on the Add reader or New. for adding registered code to the stripe dashboard to know which smart card reader is active or inactive.

 We recommend storing the reader ID (tmr_xxx) within your application so you know which reader to send transactions to from your point of sale.

Determining customer locations : smart card reader register on the specific (street address), city, state, postal code, and country. if buyers use card readers at different registered locations then they are not connected to the stripe and are still stuck on the stripe. The other address, state, postal code fields aren’t used to calculate tax and receiving payment.

So the solution, for that situation you can change the location, address, city, state, postal code on the stripe dashboard for working smart card reader properly.

Connect the reader to the internet : Because the BBPOS WisePOS E is a smart reader, its reader software communicates directly with stripe, managing connectivity through a LAN and WIFI. The smart card reader must connect to the same local network as your point of sale application.

If you’re running into issues connecting your smart card reader to the internet follow the troubleshooting steps to diagnose the issue.

Wi-Fi

To connect to Wi-Fi or switch networks, go to settings, then select the network setting to choose the Wi-Fi network and connect. Attempting to join a new network disconnects the reader from any existing Wi-Fi wireless connection.

Your Wi-Fi network must use WPA-Personal or WPA2-Personal encryption and be password protected for security. Non-WPA-Personal or WPA2-Personal encryption and password-protected networks or enterprise networks are not supported.

Ethernet

Ethernet connectivity requires the use of an optional dock, which provides wired Ethernet connectivity and keeps your smart card reader fully charged using the included charging cable.

The reader obtains an IP address using DHCP. As soon as the network cable is plugged in the smart card reader attempts to establish communication with Stripe.

Refunding and cancelling payments :

Refunding

Refunds can be issued using through the API or the Dashboard are processed immediately. When refunds are issued, refunds can’t be cancelled.

1. Find the payment to be refunded on the payments overview page on the stripe dashboard.
2. Click the icon to the right of the charge and select Refund payment.
3. By default, you’ll issue a full refund. For a partial refund, enter a different amount to be refunded on the dashboard.
4. Select a reason for the refund. If you select the Other, you must provide an explanatory note that is attached to the refund.
5. Click Refund.

 Cancelling a Payment

You can cancel a Payment, click the icon to the right of the charge, and select cancel payment. if you no longer payment intend to use it to collect payments from the customer. Cancelling a Payment is optional, and it’s okay to keep a Payment in an incomplete status like (requires_confirmation or requires_payment_method).

A Payment can only be cancelled when it has one of the following statuses like requires_payment_method, requires_capture, requires_confirmation. The payment can’t be cancelled while it’s actively processing on the smart card readers or stripe dashboard or after it has succeeded.

In a Nutshell

It was challenging in the beginning but we with our experts help fixed the issues came our way and If you run into any issues setting up your server-driven Stripe credit card to stripe dashboard reach out to us. We, at LN Webworks would like to assist with troubleshooting