Find Out How To Get Rid Of Protonmail Login Issues

Cannot log into your Protonmail account and wondering how to fix the Protonmail login issues? Here is a quick blog for you with the easiest and most effective ways to deal with such problems.

Let’s start with discussing the common issues and then take you through its easy fixes one by one.

Problem 1: Not able to access the Protonmail login on the Windows systems

To confirm that you are facing Protonmail login issues on Windows systems only, try to log in to your account on another device. If Protonmail is accessible on another device, there must be some problems in your Windows system.

There could be multiple reasons why you cannot perform the Protonmail login steps on the Windows system. Don't worry! The below-mentioned quick fixes will assist you throughout the process of dealing with login issues.

Fix 1: Turn Off the Browser Private Mode On Windows

Step 1: Hold the ‘Windows’ and ‘R’ keys together for a while and you will see that the Run box will open.

Step 2: In the dialogue box, enter the following term ‘Regedit’ and tap on the ‘Enter’ key.

Step 3: On the next page, drag down the tab next to the ‘HKEY_LOCAL_MACHINE’ and select the ‘Software’ option.

Step 4: Click on the ‘Policies’ and select the ‘Google’ and ‘Chrome’ tabs respectively.

Step 5: Create two new folders named, ‘Google’ and ‘Chrome’. Hence, right-click ‘Chrome’ and expand the tabs to further click on ‘New’.

Step 6: Select the ‘DWORD 32-bit value’ option and enter the ‘Incognito Mode Availability’ text then, you must double-click on it.

Step 7: Now, you will see a window will pop up on your screen then, set the value to the ‘1’ and click on the ‘Enter’ tab to apply the changes.

Fix 2: Launch Windows system in Safe Mode

Step 1: To begin with the troubleshooting procedure, close all the opened windows and go to the ‘Power’ button.

Step 2: Hold on to the ‘Shift’ button for a while and click on the ‘Advanced Startup’ option among others and a window will open.

Step 3: Select the ‘Troubleshoot’ option and again click on the ‘Advanced Options’ tab.

Step 4: Now you must choose the ‘Startup Settings’ option and open a new window.

Step 5: Navigate towards the ‘Restart’ button and click on it.

Step 6: After the prior step you will see various new startup options on your screen.

Step 7: Select the option of the ‘Enable Safe Mode with Networking’ and restart your Windows devices.

Note: To select any option, you may use the arrow buttons on the keyboard if the touchpad is not working.

Step 8: Once the system is restarted, double-click on any browser and head to the Protonmail login page to log in to your account.

After you apply any of the methods mentioned above, the problems in the Windows will be solved and you can easily access Protonmail login.

Problem 2: The internet browser is not giving access to the Protonmail login page

At first, try to access the Protonmail login page via another web browser and see if you can log into your account. If yes, that means, your current browser has some problems that are triggering Protonmail email issues.

At times, the caches and cookies of the internet browser get corrupted and it causes several issues such as ‘Email Login Failed’. To get rid of it, you must clear and clean the corrupted cache cookies.

Step 1: Start your current browser and launch its menu options from the upper-right corner of its homepage.

Step 2: Select the ‘Empty Cache’ among the other options and again click on the ‘Empty’ button.

Step 3: Select the ‘Edit’ option and hit on the ‘Empty Cookies’ tab again.

Step 4: If any confirmation message pops up on your screen, you must click on the ‘Empty’.

Once all the corrupted cookies and caches are cleared, you will be able to log in to your Protonmail account.

After going through the quick blog on how to get rid of common Protonmail login issues, we hope you are no longer facing any issues while getting into your account. For any query, you can contact our representatives.